About us
BUSINESS PROCESS WITH SOLID TEAM
SMARTCALL4YOU is more than just a virtual outsourcing platform.
Everything is possible with us. Whether it is basic administrative duties such as answering services to more complex activities like sales, marketing, customer support, customer experience, software development or anything else relate to your business We can handle it all…….
Our dedicated team is committed to creating long-term relationships built on trust, reliability, and excelent results.
JOSE MANUEL CANEDO
THIS IS HOW THE STORY BEGINS
Company founded as "Call Center Solutions" in a small office space.
Initially focused providing basic customer support services for local businesses.
Hired a small team of customer service representatives.
LEARNING TO WALK STEP BY STEP
Expanded services to include email and chat support.
Rebranded as "Customer Care Solutions" to reflect broader service offrings.
Invested in training and technology to improve service quality.
STILL ON THE ROAD
Launched outbound telemarketing and lead generation services.
Expanded the workforce, including remote agents.
Began offering social media management services.
THE BIG BREAKDOWN
Introduced data analytics and business intelligence services.
Due to the COVID-19 pandemic, the company transitioned to a predominantly remote work model.
This move allowed the company to access a wider pool of remote talent and reduce overhead costs.
LEARNING AND ADAPTING
The company rebranded as "Smart Call 4 you" to reflect its expanded service offerings.
The rebranding also included a new logo and website redesign.
A new department was established with a team of digital marketing specialists.
PLANNING THE FUTURE
The company serves a diverse range of clients in industries such as e-commerce, healthcare, logistics, banking and technology.
Launches a full-service outsourcing platform, incorporating services such as social media management, chat support, and data analytics into their portfolio.
Forms strategic partnerships with leading software companies to enhance its technology stack and offer clients cutting-edge solutions.